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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the tradition of supplying a neighbor your house key into the modern age. It does away with the necessity of physical keys or passcodes and permits you to control who has access to your South Bend home and for how long. Find out more about how to incorporate it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to retrieve your mail, exercise your dog, or water your plants when you leave town. In the past, you would just give them a key to your house. There’s a better way to do it now. Thanks to the innovative ADT Trusted Neighbor Feature, you no longer have to worry about doors left open or missing keys. 

What you need is an ADT security system, a Google Nest video doorbell, a an automated door lock, and the ADT+ app that permits everything to function together. Here’s how to set it up: 

  1. You assign access to a trusted individual, like a family member or neighbor, through the ADT+ app.
  2. Following that, you set permissions. You can assign neighbors timed access, allowing them to enter and depart during a particular timeframe, or event-based access. To illustrate, if a delivery shows up, the system can release the door to let them take it indoors once it authenticates them.
  3. Once you’ve programmed access, your Google Nest Doorbell with familiar face capability recognizes your neighbor as they proceed toward the door.
  4. Your ADT security system will deactivate the alarm and unlock the door when the approachee is authenticated as an authorized visitor.
  5. You are sent immediate notifications as your family member, friend, or neighbor comes and goes. The app also provides a detailed log. 
  6. When the trusted neighbor leaves, your smart door lock automatically secures to protect your home.

You are able to grant access for anyone you wish, such as a pet sitter, a maintenance worker, or a partner who arrives when you’re out. This feature is also helpful during urgent events, especially when you’re away. To illustrate, if a water sensor triggers, your system can grant event-driven access so a neighbor can turn off the water supply. Setting permissions is straightforward with the helpful app. 

Make Your South Bend Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes your South Bend home more connected and secure while simplifying your daily life. This feature isn’t only for neighbors and relatives, as you’ll benefit from the facial recognition and auto-unlock capability when you’re wrangling children or bringing in sacks of groceries. When you're inside, the door automatically locks behind you.

Design Your ADT Home Security System In South Bend With The Latest Features

Benefit from like ADT Trusted Neighbor and smart video cameras with a full-featured home security system in South Bend from Secure24 Alarm Systems. A nationally known ADT dealer, we’re thrilled to provide the latest innovations from the leader in home security. Reach out to (574) 241-6763 today to get started. Our skilled team can answer whatever questions you have about the ADT+ app, Google Nest cameras, and how to get everything working together.