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Security Systems in South Bend
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In South Bend?

A residential security package is designed to protect your home. But what occurs when your home security alarms go off in South Bend? What should you do to ensure you and your loved ones are taken care of?

The first thing to do is not to panic. Remember that your around-the-clock monitoring professionals are always standing by to assist. Then proceed with the recommended actions to be prepared for any urgent situation.

Our Dedicated Representatives Are There For You

A 24-hour monitoring agent is instantly notified as soon as your South Bend home security alarms go off. When a representative is notified, they will reach out to you without delay to determine what triggered your home’s defense. Your protection devices will go off due to a range of emergencies, including:

  • Break-in

  • Smoke

  • Water infiltration

  • Accidentally setting off alarm

In circumstances where the alarm was tripped accidentally—like not remembering that your sensors are switched on when you open a window— an agent will reach out to ask if assistance is required. Give them your passcode, and they can turn off the alarm.

If you have an urgent situation, the monitoring agent will summon your local emergency services, including law enforcement, firefighters, and medical professionals, to your residence. They also have the ability to serve as the point of contact if you aren't at home. The monitoring agent can also apprise emergency services on which security device was tripped, helping them prepare for a potentially dangerous situation. Your monitoring professional will remain on the phone with you to keep you calm and inform you what you should do.

Steps to Take if Your Alarm Goes Off In South Bend

Waking up in the dead of night to an alarm going off is terrifying—especially if you have no idea why it’s occurring. The smartest thing to do is remain calm and proceed with the following:

  • Before anything else, get somewhere safe. Round up your loved ones as quickly as possible and proceed to a protected area in the house or leave the premises entirely. It's a natural response to feel like you need to deal with the problem in your home, but this can be incredibly dangerous. As an alternative, focus on trying to keep you and your family members protected and let the trained personnel handle the issue.

  • Secondly, use the smartphone’s convenient security app to stay in communication with your monitoring staff. They'll notify emergency professionals who will be in transit to your home within minutes.

  • Lastly, keep in close contact with your monitoring team and emergency responders. You can get conferenced in, so all parties are speaking on the same line. Or, if you’re not able to be in direct contact with authorities, you’re still able to obtain alerts through text messages. Even in false alarm situations, it's smart to thoroughly communicate to all parties so you know what to do should a legitimate crisis occur.

Be Prepared For Any Emergency in South Bend with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems works hard to make sure your loved ones and property are well defended. With 24-hour monitoring, home automation, and safety alarms, your home will become the safe haven it's supposed to be. Design the perfect home security solution by filling out the following form or reach out to (574) 241-6763 to speak with a member of our team.